INTERNAL SALES & SERVICE EXECUTIVE – FALKIRK - £19,000 -£22,000 plus benefits including annual profit share.
My client are a global company and a market leader in the UK. They offer an excellent culture and environment, promoting an environment where individuals can grow and thrive. This is most definitely a move into a career and not just a job. They are looking for an Internal Sales & Service Executive to develop and grow their business in Scotland.
This will be a fast-paced environment where you will have responsibility for delivering high levels of customer service, order and price management and driving sales among business to consumer and business to business customers.
· Inbound calls from customers.
· Negotiating to win business and cross selling associated products.
· Making outbound calls to grow sales using a database of potential clients.
· Liaise with Sale Reps, Customers, Depots and Suppliers
· Costing of bulk deliveries
· Issuing information and processing orders from customers
· Dealing with queries relating to orders and costings
· Creating ad-hoc sales reports
· Updating orders, prices and order confirmations in the Company’s systems
· Assisting with finance reporting
· Updating stock levels and report figures to customers.
· Work experience gained in a customer services role is essential and a desire to build a career in telephone sales and account management.
· A passion to build a career in sales and strong customer service skills and values are required.
· Telephone sales or telephone-based customer services experience is desirable.
· Excellent customer service skills are essential.
· Strong written and oral communication skills are essential.
· Strong interpersonal skills and stakeholder management skills are essential
· Strong attention to detail is essential
· Strong IT skills that include Microsoft Office (Word, Excel, Email & Web) awareness and experience is essential.
· Strong data entry skills and high levels of accuracy are essential.
Please apply by sending your CV to email@example.com or call Jen on 01698 803927 for more information.